At Fit Wetsuit Shop, we understand that when you order new gear, you’re not just shopping – you’re preparing for your next adventure on the water. That’s why we’ve streamlined our delivery process to get your premium watersports equipment to you as quickly and efficiently as possible, whether you’re in Australia or across the globe.
Our Delivery Promise
We commit to processing your order within 1-2 business days and offer two reliable shipping options to suit your needs and budget. Our team of fellow water enthusiasts treats every order with the same care we’d want for our own gear.
1. Standard Shipping (Recommended for Most Customers)
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 AUD flat rate
Our standard option offers the perfect balance of speed and affordability. These premium carriers provide tracking and reliable service to most destinations. Ideal when you need your new fins, wetsuit, or board accessories within a couple of weeks.
2. Free Shipping (For Orders Over $50 AUD)
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE for orders over $50 AUD
Choose this economical option when you’re stocking up on multiple items or planning ahead for the season. While slightly slower, it’s a great way to save on shipping costs for larger orders of boards, covers, or complete gear sets.
Important Delivery Notes
- Processing Time: All orders are processed within 1-2 business days (excluding weekends and public holidays).
- Remote Areas: Delivery to some remote locations in Asia and other regions may not be available.
- Tracking: You’ll receive tracking information via email once your order ships.
- Customs: International customers may be subject to local customs fees – these are the responsibility of the recipient.
Our Hassle-Free Returns Policy
Not completely satisfied with your purchase? We offer a 15-day return policy from the date of delivery. Simply contact our customer service team at [email protected] to initiate a return.
Why Water Enthusiasts Trust Our Delivery Service
As fellow surfers, windsurfers, and foil enthusiasts, we know how frustrating it can be to wait for gear. That’s why:
- We test our packaging to ensure your boards and accessories arrive in perfect condition
- Our team personally checks each order before dispatch
- We work only with reputable carriers who understand watersports equipment
- You can contact our rider-approved support team with any delivery questions
Ready to ride? Shop our performance-driven selection now and experience the Fit Wetsuit Shop difference – from our carefully curated products to our reliable delivery service.
The Fit Wetsuit Shop Team
Gear up. Get out there.
