At Fit Wetsuit Shop, we understand that seamless transactions are as important as the quality of your water sports gear. That’s why we’ve partnered with trusted payment providers to offer you multiple secure ways to complete your purchase.
Your Payment Security Comes First
As fellow surfers and water enthusiasts, we treat your financial safety with the same seriousness as we do our board construction. All transactions are protected by:
- 256-bit SSL encryption – Military-grade security for all data transfers
- PCI-DSS compliance – Meeting the highest industry standards
- No stored payment data – Your card details never reside on our servers
Accepted Payment Methods
Credit/Debit Cards
We accept all major credit cards for instant processing. Our system automatically verifies card details to prevent delays in order fulfillment. Cards are charged in AUD (Australian Dollars), and your bank may apply foreign exchange fees for international transactions.
PayPal
The preferred choice for many global customers, PayPal allows you to checkout without sharing your card details with us directly. Simply select PayPal at checkout to be redirected to their secure platform. Perfect for those who value an extra layer of privacy protection.
Why Trust Us With Your Payment?
- Rider-Approved Security: Our team uses the same payment system for our personal gear purchases
- No Hidden Fees: The price you see is what you pay (excluding potential bank FX fees)
- Instant Order Confirmation: Receive digital receipts and tracking numbers within minutes
- Fraud Protection: Advanced monitoring systems detect and prevent suspicious activity
Common Payment Questions
Q: Can I split payment between two methods?
A: Currently, each order must be completed with a single payment method.
Q: Do you store my card details?
A: No. For card payments, we only retain a token reference for potential refunds – never your actual card number.
Q: My payment was declined. What now?
A: First, check with your bank about possible transaction blocks. Our system automatically retries once – if it fails again, try PayPal or contact us at [email protected].
Need help with payment? Our real-person customer support (all actual surfers!) are ready to assist at [email protected]. Average response time: under 4 hours during business hours.
Fit Wetsuit Shop Team
2 Rockhampton Qld, ROLLESTON, AU 4702